Symptoms:
- You use the Grab utlility or built in screen capture shortcuts in Mac OS X to capture a selection, Window or full screen and then try to use the “New from Clipboard” option in Preview but “New from Clipboard” is greyed out
- You hear the bonk sound when trying to paste a screenshot into many Mac OS X applications after upgrading to Snow Leopard such as Preview, Text Edit or Mail
- If you create a new profile on in Mac OS X, the New from Clipboard feature works as designed and without issue
Explanation:
The Preferences file for screenshots for the current Mac OS X user profile has become corrupt during the Mac OS X 10.6 Snow Leopard upgrade.
Luckily the solution for this is fairly simple, cause it bugged me for weeks before I put in some effort into finding a solution…and here it is.
Solution:
New from Clipboard not working after upgrading to Snow Leopard
- Open Finder
- Browse to:
- Your Home folder and then to
- Library/Preferences
- Locate and Delete the following file:
- com.apple.screencapture.plist
- Close Finder
- Empty your trash
- Reboot
- Test your New from Clipboard function!
- Enjoy yet another great built in Mac feature.
Thanks to Signe Maten for contributing this solution on Apple’s Discussion Forums.
First of all, it didn’t work for me. Second, “Enjoy yet another great built in Mac feature”, Seriously?? A bugged print screen is a great Mac feature?
I am having the same problem with Preview using OS 10.5.8, somehow it has become corrupted. In Preview, under the file menu “New From Clipboard” is grayed out/inactive. I tried deleting “com.apple.Preview.plist” from Home Directory/Library/Preferences, rebooting, running Disc Utility repair permissions, etc. but nothing is working. Any suggestions from you knowledgeable MAC users out there?
Hi Scott,
Firstly, deleting the com.apple.Preview.plist file won’t fix this issue. It’s the Screen Capture plist that needs to go.
Try deleting the com.apple.screencapture as described above.
If you don’t have one, try the following: Open Terminal and paste the following command in substituting your account name for the yourusername string: defaults write com.apple.screencapture location /Users/yourusername/Desktop/
If this doesn’t work, try creating a new dummy user account and logging into it. See if you can use the New from clipboard feature from there..let me know how it goes.
Cheers
Rosco
Hi Ross, I purchased your BetCalc Pro iPhone app from iTunes. Not bad but one very frustrating bug. The default numeric keypad that comes up when you want to enter odds does not give you the option of using the “/” to enter fractional odds or “.” to enter decimal odds. Would you kindly address this issue as soon as possible and get in touch. Thanks and Regards.