Article created August 10th 2009 at 23:59
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Error: You Have Exceeded Your Profile Storage Space…

Profile Storage Space ErrorDescription

You receive the following error message when trying to log off or restart Windows:  Profile Storage Space – You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.

This message continues to appear every time you attempt to log off or restart.

 

Symptoms

  • You attempt to log off or restart Windows and the above error message appears.
  • This message continues to appear even though you have deleted a lot of files from your profile

 

Explanation

This problem occurs when the user has exceeded their Maximum Profile Size (MaxProfileSize) and Profile Quota is enabled for the local PC. This can be resolved by creating an merging a simple registry file into the PC’s local Windows registry. Be warned, editing the registry can cause more problems then it fixes if done incorrectly.

 

Solution

Step 1 – Create the registry file

  1. Open Notepad by clicking Start > Run > notepad.exe > OK
  2. Paste the following code into Notepad:

    3. Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]

    “EnableProfileQuota”=-

    “ProfileQuotaMessage”=-

    “MaxProfileSize”=-

    “IncludeRegInProQuota”=-

    “WarnUser”=-

    “WarnUserTimeout”=-

  3. Click File > Save As…
  4. Change the Type in the Save As box to All Files
  5. Save the file to your Desktop as policy.reg
  6. Close Notepad
  7. Locate the file on your desktop > right-click on policy.reg and choose Merge
  8. Click OK to the confirmation
  9. Restart Windows

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Tags: Error, networking, registry, Solutions, Windows, xp
Created in Solutions, Windows

10 Responses to “Error: You Have Exceeded Your Profile Storage Space…”


  • Comment from May Harris
    Posted at: August 21, 2009 at 21:26

    I’m using XP-Home. This worked fine. I have the RegAlyzer and took a snagit pic of how it looked before the merge. ThankS!

  • Comment from Jan
    Posted at: October 23, 2009 at 21:23

    I was nervous trying your fix, since I don’t know you. However, I was desperate and willing to try anything. It worked! I had not been able to log off or shut down the computer. I tried reinstalling XP, but it reached a point where it needed to restart and couldn’t proceed because of this error. Now it is workingagain. Thank you!

  • Comment from Rosco
    Posted at: October 24, 2009 at 08:51

    Hi Jan, Thanks for your comments. I’m glad it worked for you and so many others too.

    Rosco

  • Comment from poopdog
    Posted at: October 31, 2009 at 07:53

    I tried steps 1-9 above at least 3x and it did not work. Is there something else going on with my computer (HP, WinXP Home Ed)?

  • Comment from Lyle
    Posted at: December 15, 2009 at 19:37

    I tried the above but the file I created with notepad was not recognized as a registration file even though I and would not merge. Working with Win XP pro. Help

  • Comment from Rosco
    Posted at: December 21, 2009 at 08:45

    Hi Lyle,
    Did you make sure that the Type in the Save As box was chosen as All Files? If not, then the file will save as policy.reg.txt (and you may not be able to see the .txt part depending on windows settings) and that would not work.
    Try to re-save the file in notepad ensuring the All Files type is chosen as per step 4 in the solution.

    R.

  • Comment from Amit
    Posted at: December 30, 2009 at 05:14

    hi, i have a windows xp home on a dell inspiron laptop. I tried steps 1 through 9, but it did not work. I even tried to force shut down the laptop and started it again, but i am still getting the error. the file merged succesfully. what am doing wrong?

  • Comment from Kiran
    Posted at: January 1, 2010 at 08:58

    Thank a lot for the tip, its working fine….

  • Comment from Kiran
    Posted at: January 1, 2010 at 08:59

    Thanks a lot, its working fine

  • Comment from Anony
    Posted at: January 9, 2010 at 06:18

    Thanks a lot.
    It worked a charm. Thanks again


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