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Article created July 26th 2009 at 12:33

MS Office Problem: SKU001.CAB is missing

Description

When performing any number of operations with MS Office such as reinstalling, repairing, installing SP3, etc the error SKU001.CAB is missing. It seems that even if you have the Office cabs files on your hard drive or you insert your original CD that it still can’t find this cab file.This error could also occur when launching any of the applications in MS Office such as Microsoft Word, Excel or Powerpoint particularaly after an crash or a previous update was applied.

Symptoms

When re-installing, repairing, upgrading or just launching an application from the Microsoft Office suite the error “SKU001.CAB is missing” appears.

Explanation

This error is occurring because a registry entry is incorrectly set and setup is looking in the wrong place.Solutions Below….

Solutions

Step 1 – Change CDCACHE Registry Entry

Before you begin, if you still have the error message on your screen then close down all open windows including the error so that you have no programs running.
Click Start > Run
Type regedit and hit ENTER or click OK
You should see the navigation tree in the left pane. Navigate to the following keys:

HKEY_LOCAL_MACHINE SoftwareMicrosoftWindowsOffice11.0Delivery

Inside the Delivery Key there should be one more key which is a long string of numbers for example:
90103207-6000-11A1-9CEE-1160028683D9
Note: The above Delivery key is only an example. Yours will look similar but not necessarily identical.
Click on the key and then you should see some entries in the right hand pane.
Double click on the entry CDCache
Change the value to 0
Click OK and then exit the Registry and retry the MS Office installation.

Please Comment! Add your comments below if this solved your issue or if you found that your setup was different.Please let us know your Microsoft Office versions and what exactly you were doing when you had this issue so that we can update this solution and help others with the same problem.

Tags: Error, MS Office, SKU001.CAB, Solutions
Created in MS Office, Solutions

25 Responses to “MS Office Problem: SKU001.CAB is missing”

Comment fromrjkushner
Posted at: July 31, 2009 at 18:49
worked like a charm. You are as good as gold and better!
Comment fromzexon
Posted at: August 3, 2009 at 16:29
It doesn’t work!!!! When I did that it worked for the first time, and when I was about to start excel again it came again too. And this time I can’t close it, please help!!!
Comment fromStrikecom
Posted at: August 26, 2009 at 10:40
Works great with Word and Excel! Thanks!
Comment fromJim
Posted at: August 27, 2009 at 11:14
Thankyou worked 100%
Comment fromRosco
Posted at: August 27, 2009 at 11:19
No problem Jim, glad I could help.
Rosco
Comment fromDaiiara
Posted at: September 17, 2009 at 05:06
oh god thankyou so much, it’s a week before my final exams and this error came up – I had a massive freak out 10 minutes ago; I thought I’d lost all my notes!
Thanks again
Comment fromSachin
Posted at: September 18, 2009 at 13:22
Thanks a ton
It’s works for me
Comment frombilal
Posted at: October 31, 2009 at 13:58
worked awesome!!!!Thanks
Comment fromAnonymous
Posted at: November 3, 2009 at 10:06
Worked fine for me thanks a lot. Thank you so much.
Comment frommahesh
Posted at: November 25, 2009 at 00:29
thanking you
Comment fromTobin
Posted at: November 30, 2009 at 21:18
Worked like a charm! What a relief… Thank you.
Comment fromDerk
Posted at: December 15, 2009 at 01:09
Worked like a charm
Comment frommonitor stands
Posted at: December 23, 2009 at 11:28
The Aspect flat panel monitor stand was engineered for smaller flat screen. It’s the media console that’s perfect for that smaller flat screen in your company..
Comment fromAnonymous
Posted at: January 19, 2010 at 02:49
it’s work!!
many thanks.
Comment fromBullish Bear
Posted at: February 4, 2010 at 10:35
Awesome! Thanks so much.
Comment fromSK
Posted at: March 19, 2010 at 18:56
Worked great…Wish I would have found this before spending 4 hours trying to fix it on my own. Thank you so much.
Comment fromRuth Soto Pacheco
Posted at: March 30, 2010 at 16:06
That was easy!!! The only thing is that when I was looking for the “HKEY_LOCAL_MACHINE Software Microsoft Windows Office 11.0 Delivery” I found it as “HKEY_LOCAL_MACHINE Software Microsoft Office 11.0 Delivery”… so if you are looking for it, you can just skip the “Windows” folder to locate it! THANK YOU!
Comment fromAnonymous
Posted at: April 17, 2010 at 01:59
THANKS A LOT!! YOU’VE SAVED ME FROM A LOTT OF TROUBLE
Comment fromCharles
Posted at: May 7, 2010 at 01:09
This was almost too easy. Followed the directions and immediately was able to initiate MS Office. Thanks for saving untold hours of research and attempts.
Comment fromRosco
Posted at: May 7, 2010 at 01:16
No problem Charles. I’m glad it helped you out.
Take care.
Rosco
Comment fromSiraj
Posted at: May 29, 2010 at 11:44
the way you presented as excellent….. easy to understanding
thanks a lot and my issues is resolved
Comment fromAnonymous
Posted at: May 29, 2010 at 21:57
Worked fine for me thanks a lot. Thank you so much.
Comment fromjunior sousa
Posted at: June 9, 2010 at 13:39
meu ofice e o professional 2003, e nao consigo abrir o excel…
podem me ajudar?
Comment fromAnonymous
Posted at: June 11, 2010 at 07:00
worked a treat thank you
Comment fromShane
Posted at: August 29, 2010 at 07:29
I actually have two folders with exactly the same numbers (the long string). I changed both of them to \ as directed but it didnt fix the problem. Should I delete one of the folders?